Tucker Chapman

A pragmatic Software Engineer with over 6 years experience building and deploying web applications. Track record of maintaining high availability, efficient pipelines, and secure application infrastructure. With excellent communication skills, a natural relationship builder, and an enthusiastic addition to the team.

Skills

Languages/Frameworks: Python, Bash, Go, TypeScript, YAML, React, PHP, Node
DevOps Tools: Git, GitHub, GitLab, Kubernetes, Docker, Helm, Linux, Terraform, Ansible
AWS Services: EC2, ECR, ECS, EFS, ELB, EKS, Lamda, Redshift, VPC
Other: Automation, Collaboration, Observability, Mentoring, Reliability, CI/CD Optimization

Key Accomplishments

Conducted an in-depth analysis of application startup times, identifying and successfully resolving a critical issue. This initiative resulted in a 60% enhancement in application startup efficiency.
Spearheaded a project to improve the core services SLO from 99.47% to 99.99%. Created dashboards, compiled weekly reports, and resolved issues in the application code and infrastructure configuration.
Transitioned automated testing process from stateful shell scripts to containerized GitLab pipeline. Improved runtime from 45 minutes to under 5 minutes, increasing developer velocity and code quality.
Gave a short presentation to the entire engineering department on a new process for debugging production issues. Engineers were able to solve complex productions issues quicker using the new process

Work Experience

Software Engineer dbt Labs Apr 2021 – May 2023

Backend Engineer building a tailor-made Cloud IDE for dbt. The IDE is powered by on-demand servers, managed by Kubernetes, providing a simplified git workflow, dbt tooling, and integration with other dbt Cloud products.

Participated as a key member of a security incident response team, successfully investigating and mitigating multiple incidents related to process isolation and privilege escalation challenges within the cloud architecture.
Collaborated cross-functionally with engineering, product, and support teams to investigate and escalate B2B SaaS application incidents, resulting in improved product stability and increased customer satisfaction.
Developed interactive debugging dashboards, fostering knowledge sharing and faster issue resolution across development and customer support teams.

Sr. Software Developer, DevOps InMotion Hosting Jul 2020 – Mar 2021

DevOps engineer supporting multiple teams of software developers and data analysts. Administered GitLab instance, provisioned development environments, and improved application build pipelines.

Managed self-hosted GitLab instance for multiple teams of software engineers and data analysts. Planned, documented, and successfully completed a large server upgrade with minimal downtime.
Monitored fatal error counts for the main application and facilitated quick resolution to high impact issues.
Enhanced and maintained internal APIs, delivering consistent business value by supporting multiple software products, systems, and operations at InMotion Hosting.

Software Developer InMotion Hosting Jul 2017 – Jul 2020

Fullstack Developer building the Account Management Panel (AMP) for InMotion Hosting customers. AMP is the main panel customers use to update billing information, access purchased services, and purchase new services.

Led a team of engineers to improve survey content administration. Collaborated with product managers, wrote documentation, deployed the replacement survey, and trained customer support and sales managers to manage survey content.
Collaborated with product owners, UX designers, and internal development teams to create a marketplace enabling customers to effortlessly purchase additional services for their web hosting solutions.
Implemented password strength validation, including complexity checks, length requirements, and blacklist comparisons, to ensure users create strong passwords, bolstering the application’s resistance to unauthorized access and brute force attacks.

Additional Experience

Graduate Research Assistant (part-time) Idaho State University Aug 2015 – Dec 2016

Developed a Python application to automate the processing of spatially distributed climate data, resulting in a 50% reduction in calculation time, significantly improving workflow efficiency.
Collaborated with the National Parks Service to produce detailed 3D photogrammetry models of museum artifacts, enhancing the visitor experience and preservation efforts at Grand Teton National Park.

Web Developer (part-time) Brigham Young University Feb 2012 – Jun 2015

Developed a digital signage solution for BYU OneStop (student support team). The application was so successful, it was adopted by several other departments on campus.
Developed Drupal themes of high visibility websites for current and potential BYU students (included Admissions, Financial Aid, and Registrar websites).

Projects

Open Source Contributions

Podman Desktop: Feature additions to the Images page (rename images, and image name placeholder text)
GitLab CE: Improvements to the Issues Board and Label Creation UX.
OpenStreetMap: Last updated date on diary page

Technical Blog (tuckerchapman.com)

Authored several blog posts and short snippets about Vim and other developer focused tools. Two popular articles are How to Use the Vim <leader> Key and How to Open Files with Vim.